PDFMaker Support

Contact

For help with PDFMaker, send an email with the issue, your device model, iOS version, app version, and steps to reproduce the problem.

Common Help

• Camera scan, file import, and photo import questions.
• OCR text recognition and editable scan layout issues.
• Designer templates, text, shapes, images, and signatures.
• PDF, PNG, JPG, print, and share export problems.

Before You Email

• Restart the app and try the action again.
• Confirm the app has permission to access the camera, photos, or files if that feature is being used.
• Do not send private documents unless they are necessary to explain the issue.

Privacy

PDFMaker is designed as a local-first document app. Files, templates, drafts, and OCR output are intended to stay on your device unless you choose to export or share them.